Privacy Policy

Soto Electric — Effective Date: July 11, 2026

Soto Electric respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, advertisements, lead forms, and SMS communications.

1. Information We Collect

When you contact us, request a quote, or complete a form, we may collect:

• Full Name
• Phone Number
• Email Address
• Property Address
• Service Details (including electrical repairs, panel upgrades, EV charger installations, commercial electrical services, new construction, electrical remodeling, troubleshooting, lighting, and other electrical services)

2. How We Use Your Information

We may use your information to:

• Respond to service inquiries
• Provide estimates and schedule appointments
• Send service updates and appointment reminders
• Follow up regarding requested services
• Send promotional offers or service-related information (only if you have opted in)
• Improve our customer service, website, and marketing efforts

3. SMS & Mobile Communications

By providing your phone number and submitting a form through our website, advertisements, or other communication channels, you consent to receive SMS messages from Soto Electric related to:

• Service updates
• Appointment reminders
• Estimates and follow-ups
• Customer support communications
• Promotional or marketing messages (if you have opted in)

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly at (714) 531-0828.

We do not share, sell, rent, or otherwise disclose your mobile information or SMS consent data to third parties or affiliates for marketing or promotional purposes.

4. Information Sharing

We do not sell or rent your personal information.

Your information may be shared only with trusted service providers, such as:

• Customer relationship management (CRM) systems
• Scheduling software
• Payment processors
• Marketing platforms
• Website hosting providers

These providers are authorized to use your information only as necessary to help us operate our business and provide services.

5. Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve user experience, measure website performance, and support advertising efforts.

These technologies may collect information including:

• Browser type
• Device information
• IP address
• Pages visited
• Website interactions
• Referral sources
• Actions taken on our website

We may use tools such as:

• Google Analytics
• Google Tag Manager
• Meta (Facebook) Pixel
• Other analytics and advertising platforms

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable means to protect your information.

7. Your Privacy Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information, where applicable

To make a request, please contact us using the information below.

8. Contact Information

Soto Electric

Phone: (714) 531-0828

Email: Admin@Soto-Electric.com

Website: Soto-electric.com